Privacy Policy

Privacy Policy for Studio Portobello

This website is the property of Studio Portobello. The privacy of all visitors to this website is taken very seriously. Set out in this privacy policy is our position regarding the use of cookies and certain privacy matters.

This policy covers all data that is submitted by a visitor whether directly via the website or via email. The policy also provides some clarification as to what happens to any personal data that you share with us, or that we collect from you.

Businesses are required under the data protection act to have a data controller. For the purpose of the Data Protection Act 1998 our data controller is Eye Surgery Group Ltd. Eye Surgery Group Ltd can be contacted via email at info@studioportobello.co.uk.

1. Information we Collect
In using our Website we may collect and process the following data about you:
1.1 Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs, IP address, operating system, access times, what browser you are using and other communication data.

1.2 Information that you provide by filling in forms on our Website, such as when you contact us via the contact us form.

1.3 Information provided to us when you communicate with us for any reason.

2. Use of Cookies
A HTTP cookie is also called web cookie, Internet cookie, browser cookie or simply cookie. It is a small piece of data sent from a website and stored in a user’s web browser while the user is browsing that website. Occasionally, we may gather information about your device for our services, and to provide statistical information regarding the use of our website to our advertisers. Such information does not identify you personally; it is statistical data about our visitors and their use of our site.

2.1 Data
This data does not identify any personal details whatsoever. It is used to analyse how visitors interact with the website so that we can continue to develop and improve the website. Where used, these cookies are downloaded to your device automatically. This cookie file is stored on your device as cookies contain information that is transferred to help us to improve our website and the service that we provide to you.

All browsers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies.

3. Use of Your Information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

3.1 To provide you with information requested from us relating to our products or services. And to provide information on other products which we feel may be of interest to you if you have consented to receive such information.

3.2 To meet our contractual commitments to you.

3.3 To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service.

3.4 If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

3.5 If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.

3.6 Please be advised that we do not reveal information about identifiable individuals to our advertisers. But we may, on occasion, provide them with aggregate statistical information about our visitors such as your area of residence or age group.

4. Storing Your Personal Data
4.1 Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety.

4.2 The transmission of information via the internet is not completely secure. Therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.

5. Disclosing Your Information
5.1 Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries.

5.2 We may also disclose your personal information to third parties:

5.2.1 Where we sell any or all of our business and/or our assets to a third party.

5.2.2 Where we are legally required to disclose your information.

6. Third Party Links
You may find links to third party websites on our website. These websites should have their own privacy policies and we do not accept any responsibility or liability for their policies whatsoever.

7. Access to Information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10. This covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.

8. Contacting Us
We welcome any queries, comments or requests you may have regarding this privacy policy please contact us at info@studioportobello.co.uk.
If you would prefer to write to us then our contact address is Studio Portobello, The Portobello Arms, Chartridge, Chesham, Bucks HP5 2TF.